Privacy Policy

This Privacy Policy describes how The Thornhill Gardens ("we," "us," or "our") collects, uses, and discloses personal information when you visit our website www.thornhillgardens.com.au (the "Website") and interact with our services. We are committed to protecting your privacy and handling your personal information responsibly. By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit our Website or contact us, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide.

1.2 Usage Information

We may also collect non-personal information about your interactions with our Website and services. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and other browsing-related data.

2. How We Use Your Information

2.1 Providing and Improving Our Services

We use the information we collect to deliver our services, respond to your inquiries, process transactions, and provide you with a personalised experience on our Website. We may also use the information to analyse and improve our services, optimise our Website's performance, and develop new features.

2.2 Communication

We may use your personal information to communicate with you regarding your inquiries, requests, and transactions. Additionally, we may send you promotional emails or newsletters with your consent, and you will always have the option to opt-out of receiving such communications.

2.3 Legal Compliance and Protection

We may use and disclose your personal information to comply with applicable laws, regulations, or legal processes. We may also use and disclose your information to protect our rights, privacy, safety, or property, as well as that of our users or the public.

3. Information Sharing

We respect your privacy and will not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, subject to appropriate contractual agreements.

We may also share your information in the following circumstances:

  • With your consent or at your direction.
  • To comply with legal obligations, enforce our policies, or respond to legal requests.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
  • To protect our rights, safety, or property, as well as that of our users or the public.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Website. These technologies help us remember your preferences, analyse trends, administer the Website, track users' movements, and gather demographic information. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may limit your ability to use certain features of our Website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are 100% foolproof, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

7. Children's Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child under 13, please contact us using the information provided below.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by other means of communication. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:
Email: info@thornhillgardens.com.au
Address: Suite 201/2 Infinity Dr, Truganina VIC 3029

Thank you for taking the time to read our Privacy Policy.